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Paying a fixed monthly fee for IT Support makes it easier to manage your financial strategy. It also gives you piece of mind knowing that the package is scalable in either direction. As your business size changes, so do does the cost.

Cloud 10 offer 3 standard pricing plans for external business IT support. Each is available on a rolling 30-day contract. For a more bespoke agreement, please contact us directly.

Plan Name: Basic Care: Total Care: Total Care +:
Unlimited User Support – Windows XP/Vista/7/8 Desktop/Laptop PCs £9.50/User £9.50/User £9.50/User
Site Cost £120.50/Site £120.50/Site £120.50/Site
Microsoft Servers (2K3/2K8/2K11/2K12) – Unlimited Management & Support £74.00/Server £74.00/Server £74.00/Server
NAS (Network Attached Storage) – For File Storage and/or backup £19.00/NAS £19.00/NAS £19.00/NAS
Printers & Scanners (MFPs) £9.00/Item £9.00/Item £9.00/Item
Daily (365 days) secure offsite backup over Internet None 100Gb @£26.00/month 300Gb @£51.00/month
Internet Connection(s) including routers/firewalls – Unlimited Management & Support Inclusive Inclusive Inclusive
All Networking Equipment – Routers, Switches, Wireless Access Points, Cabling etc. None Inclusive Inclusive
Daily management of data backup – email, files, accounts data, HR data etc. None Inclusive Inclusive
Remote working for home/mobile workers None Inclusive Inclusive
Email to mobiles, Smartphones, iPhones, Blackberry, iPad etc. None Inclusive Inclusive
Managed Antivirus and Anti Spam (Server and all PCs) None Inclusive Inclusive
Email support – server and user issues None Inclusive Inclusive
Loan Equipment – for up to 14 days None Inclusive Inclusive

Cloud10 also offer bespoke packages for IT Manager Support. Under this arrangement, we would provide overflow assistance for your IT system:


Offering expertise, experience and proven solutions in any areas with which your staff may not be familiar.

A helping hand

Taking away some of the donkey work so that they can concentrate on more forward-thinking IT strategy.


Even IT staff need holidays; we will ensure continuity of operations and support when they are not available.

Or call us on 0161 235 5344, it would be nice to hear from you!