TotalCover Fully Inclusive Remote & Onsite User Support – What’s included?​

TotalCover Fully Inclusive Remote Support – What’s included? Fully Inclusive UNLIMITED IT Support (INCLUDES 1st, 2nd and 3rd Line user support) Assistance to all staff 1st Line – FULL remote cover 2nd Line – FULL remote cover 3rd Line – FULL remote cover Free Setup and Install of Hardware Supplied IT Consultancy / Advice on […]

Service Level Agreement

Service Level Agreement (SLAs) Service Level Agreements (SLAs) essentially represent our promise to deal with your IT issues and requests within a given time frame. They show that we have an efficient and mature process for providing IT support and that you can have confidence in us.Have any questions or concerns? Get in touch with […]

Client Portal

Client Support Log requests and open new tickets quickly and easily 24/7. Client Portal Create tickets, request new starters/leavers and more in the Client Portal!  Login to Client Portal

Codes of Practice

Codes of Practice Have any questions or concerns? Get in touch with our friendly team by giving us a call or sending us an email! Codes of Practice The Employer is committed to and shall procure that its employees and customers shall, observe the Equal Opportunities Commission’s Codes of Practice for employment and equal pay, the […]