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BRONZE SUPPORT PACKAGE

What is covered?

All the usual stuff:

Unlimited support for 1 server.
Unlimited support for laptops/desktops.
Management of 1 ADSL/SDSL internet connection.
Support for all onsite networking equipment.
Managed antivirus and anti-spam email/files for servers and all PCs.
Email support for desktops and laptops (Email groups, missing email, bounce-backs, non-delivery reports, spam issues).
Internet and network connectivity issues for users.
Daily tape/external drive backup monitoring and issue resolution with monthly report.
Support for all printers.
Customer’s own software support upto 1hr per month.

And a few useful things thrown in:

New user setup – Email, network drives, printing, etc.
FREE loan equipment when needed – for up to 7 days.
Unlimited time onsite where needed.

When is support available?

For free:

Monday to Friday – 8:30am to 5:30pm.

All support outside these hours is chargeable at our standard hourly rates

IT query's

Or call us on 0161 235 5344, it would be nice to hear from you!