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WE ARE
CLOUD10

100% service focused, personable and professional IT support.
Google’s Highest rated IT Managed Service Provider In Manchester

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Users and their devices supported
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Five-star reviews on Google
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Servers monitored, managed and supported
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Managed IT Support

Recently described as “a breath of fresh air”, our dedicated IT support team is here to provide you with the best support possible.

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Telecoms & Collaboration

Simple, low-cost, feature-rich telecom solutions which are hassle free with our easy 7 day setup promise.

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Cloud Technologies

Our own CloudDeskPro™ hosted desktop platform gives customers greater reliability than a traditional PC-based office setup.

More services for your organisations

How can we help?

What’s brought you to our website today?

We have specialist expertise in key sectors

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Charity & Not-for-profit

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Recruitment

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Construction & Property

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Architects, Technical Planning & Estimating

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Highest rated IT Managed Service Provider In Manchester

“We have been utilising the services of Cloud 10, for more than 15 years. During that time we have enjoyed significant growth and Cloud 10 has been there throughout, helping us…”

- Harsh Shukla

5/5

“We have been working with Cloud 10 for almost 10 years. They have helped us adapt and expand the IT infrastructure side of our business through periods of growth and industry change..”

- Beverley Woodward

5/5

“I recently started a new job and Cloud 10 are the IT Support Team for my new employer. They have been brilliant from the start and Jordan has been very helpful in resolving all my initial IT issues…”

- Mohammed Saleem

5/5

Cloud10 are the highest rated IT Managed Service Provider in Manchester based on over 110 five-star Google reviews!

Visit our Google Business page to read more reviews and find out why we have a 99% customer retention rate!

Cloud10 IT & Cloud Services
5.0
Based on 115 reviews
powered by Google
Mohammed Saleem
Mohammed Saleem
14:58 21 Feb 20
I recently started a new job and Cloud 10 are the IT Support Team for my new employer. They have been brilliant from... the start and Jordan has been very helpful in resolving all my initial IT issues from mobile, to laptop to software, all of which were sorted while speaking to me on the phone. Great team and a great service. Well done and keep up the good work!read more
Mary McBarrons
Mary McBarrons
12:37 10 Jan 20
Pre-programming and installation of new Firewall was completed within an impressive amount of time. Many thanks for... your hard work and flexibility.read more
wesley humberstone
wesley humberstone
18:02 12 Dec 19
Provides businesses of any size with the IT support services equivalent to a global enterprise. Hands on support whilst... being across the country with rapid response. I would recommend Cloud10 to all businesses.read more
Harsh Shukla
Harsh Shukla
14:10 22 Nov 19
We have been utilising the services of Cloud 10, for more than 15 years. During that time we have enjoyed significant... growth and Cloud 10 has been there throughout, helping us, sometimes holding our hands and guiding us to achieve the best result. Cloud 10 have always given us their undivided attention coupled with very fast responses. I thoroughly recommend Cloud 10.read more
Beverley Woodward
Beverley Woodward
12:04 06 Sep 19
We have been working with Cloud 10 for almost 10 years. They have helped us adapt and expand the IT infrastructure... side of our business through periods of growth and industry change. Their customer service and knowledge of their industry is first class. Their pricing is also very competitive. We would happily recommend them to anyone considering working with them.read more
See All Reviews

How we performed in March 2020

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12 Minutes

Average email response time

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10 Seconds

Average call wait time

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82 Percent

Of tickets resolved same-day

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3,348

Support tickets resolved

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99 Percent

Customer retention rate

Bringing new technologies to your company

Why choose Cloud10?

We strive every day to be a service-first team that delivers professional, personable service with a “whatever it takes” approach to support and projects. Our team are experts but communicate very much on your level to ensure you’re being provided with the best support for you! To find out how are we able to provide such an excellent service; see our principles listed below.

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Service-first personable approach

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Industry Leading Systems & Tools

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Friendly & personable

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Value-add approach

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ITIL best-practice & ISO aligned

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Continuous Service Improvement

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Great Team & Culture

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5-star Google Reviews from our clients

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Near 100% client retention over 13 years

About us

Over 13 years of IT industry experience – we’re a mature, well established and trusted strategic technology partner to a wide range of organisations and in-house teams. Our team comes together to make sure customers and fellow team members are supported and succeedingIT company based in Manchester, our services are delivered across the whole of the UK including remote and onsite support. With majority of our clients having a north-west base we are geared up for same-day onsite response to keep essential services running 24/7 all year round!

"We have partnered with Cloud 10 for over 15 years now & it's been great watching Nick develop his team, skills & service offering in this time. The customer has always been put first in my experience & the speed & quality of service delivery has always been first class. What I really like about Nick & his team, is the ability to forward plan, taking a genuine interest in whats best for your business, encouraging investment but always with a keen eye on the financials & making sure investment is relevant and affordable. An independent business with an ability to think independently and help you safeguard your business."

- Jason Watkin

5/5

How we add value and support our customers’ growth and evolution

We’ve always made meeting the wants and needs of our customers and our own team a top priority with continuous service improvement culture across our company. A happy, engaged and appreciated team who are onboard with our vision of delivering smart, reliable and secure solutions to customers in our unique style continues to make us a loved and valued extension of our customers’ own teamsWe love achieving successes for our customers  making their working lives easier, more productive and stress-free through customised bespoke solutions and services is our passion! 

We Deliver Value

  • Our best-of-breed IT solutions will drive efficiency and change 
  • We specialise in advice, implementation and support for Office 365 
  • Get ultra-fast business-class connectivity & internet  
  • Upgrade your phone system to a feature-rich, unified comms solution 
  • Manage your Microsoft licenses to prevent over-spend including Office 365 
  • Advise, plan & deliver new Apps and Services such as Teams, Power BI,  

We Prevent Problems

  • Protect your business with our leading business continuity solutions 
  • Security-first approach to everything we do 
  • Monitoring and vulnerability testing to protect  
  • Phishing email campaigns to your team – identify who needs training and  
  • Standard best-practices for security across our customers’ IT landscape 
  • Manage warranties for servers and essential IT hardware 
  • Continuously review risk and  
  • Multi-skilled technical team who share knowledge to give consistently high service 

INTERESTED?
GET IN TOUCH!

Need any more information? Have any questions or concerns? Get in touch!

Telephone

Call us on 0161 235 5344

Email

Email us at [email protected]

Live Chat

Speak with us using our Live Chat!