IT Support
for Charities, Non-Profits, CICs,
and Co-operatives
Cloud10 are proud to work with a number of charities across the North West and the rest of the UK. Helping to enable their amazing people and the important causes they serve.
We are delighted to have maintained a 100% customer retention rate in this sector across 17 years! This is down to the professional, highly personable and caring approach of our whole team to providing IT Services.
Some of our charity partners include:
IT ManagerAge UK Wirral
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Contact with Cloud10 is never an issue, just a call or email will initiate a timely response and resolution. Over the 6 years I have had dealings with Cloud10 I have seen many of the same names but also quite a few new ones too, this tells me that Cloud10 are expanding but also retaining experienced staff who know their customer-base and their specific setups which is a testament to their customer service.
Operations ManagerBack On Track Manchester
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Cloud10 surpassed all of our expectations, they updated and improved our IT infrastructure and gave us the peace of mind that we had professional, friendly IT expertise and support a phone call or email away.
We found from the initial meeting that they were solution orientated, friendly and professional and they understood our needs and the financial constraints that organisations our size have.
They are also very accommodating and always do their best to fit work in with the needs of the organisation – often carrying out significant upgrades out of hours or even the weekend!!
Communications ManagerMacc
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The service from Cloud10 has been great, since we moved from our old IT company we have had less issues, and the support team are all very friendly and respond to support requests quickly and are always happy to help.
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Cloud10 understand the challenges faced by the sector on a daily basis, the ever changing regulatory requirements and the budget constraints, below are some of the key benefits of our customers:
No surprise costs
Fully inclusive IT Support for a fixed monthly cost with charity discounts on the majority of services.
CharitySecure
Our cyber security offering for our not-for-profit customers which includes:
- FREE Cyber Security Audit for charity customers
- FREE Cyber Security Awareness Training for all your team
- Discounted 24/7/365 Human Monitored Managed Detection and Response (MDR) for Microsoft 365
- Discounted 24/7/365 Human Monitored Managed Endpoint Detection and Response (EDR)
Licensing and Services
It can be an absolute minefield for charities not knowing where to start with the discounted and free services available to them. We can help drown out the noise and get you all of the services you need with little to no expense including with Microsoft 365 licensing, Telecoms, Government Cyber Services and other 3rd party licensing.
Reliability
We understand that charities aren’t your typical 9-5 organisation, that is why we offer support outside of these hours at below industry standard rate for our charity and not-for-profit customers.
Chat with one of our friendly, experts about IT Support